Privacy Notice

Yes Florist respects your privacy and we are committed to the protection of your personal information. As such, the information we collect from you is strictly confidential and bound by the Privacy Act 1998 and Privacy Amendment Act 2012 which outline the principles concerning the privacy of individuals.

WHAT INFORMATION DO WE COLLECT

Whilst many aspects of the site can be accessed without providing personal information, we will collect personal information from you when you register, place an order, subscribe to our newsletter, respond to a survey/competition or fill out a form on either Yes Florist website or via the phone.

When appropriate, you may be asked to provide the following information about yourself:

- Your name
- Your address
- Your contact phone number
- Your email address
- Your credit card details

When appropriate, you may also be asked to provide the following information about the recipient:

- Their name
- Their delivery address
- Their contact phone number

Additionally, when required and appropriate, you may be asked to provide feedback and/or further information (including photos) in regards to your purchase. For each request to the Yes Florist website, we expressly collect the following non personal information via the web server software about the device (computer/phone/tablet etc) connecting to it for our own troubleshooting, security, marketing and statistical purposes:

- The IP address of the device making the request
- The browser type, version and language
- The date and time the device accessed the site
- The previous page the device visited ('referrer')
- The pages the device accessed and any documents downloaded
- The success/failure code of the request, and
- The devices operating system.

COOKIES & HOW WE USE THEM

We use cookies to help us remember and process the items in your cart and understand and save your preferences for future visits. Most cookies will expire within a few hours, however some like 'saving your username and password' may remain longer.

DISCLOSURE OF YOUR INFORMATION TO 3RD PARTIES

We will not reveal, disclose, sell, distribute, rent, licence, share or pass that information on to any third parties outside of this company, unless you have personally authorised us to do so or if required by law.

EMAILS AND MAILING LISTS

Anyone can choose to receive Yes Florist e-newsletters and at any stage you wish to stop receiving any promotional emails may simply unsubscribe using the link provided in the email. We do not support, condone or participate in spam email.

For any further information about our Privacy Policy, please contact us.